Frequently Asked Questions
Everything you need to know about your NXTRND gear and orders.
How long does shipping take for my gear?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for athletes who need their gear before game day.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your gear is unused and in its original packaging, you can return it for a full refund. Please note that for hygiene reasons, mouthguards cannot be returned once the packaging is opened.
How do I properly fit my NXTRND mouthguard?
Each mouthguard comes with specific boiling and molding instructions. We recommend following the 'Boil and Bite' steps included in the package to ensure a secure, custom fit and maximum protection.
Do you offer team discounts or bulk pricing?
Yes, we provide special pricing for teams, schools, and organizations ordering in bulk. Please contact our sales team through the 'Contact Us' page to receive a custom quote.
Are your products covered by a warranty?
All NXTRND products are built to perform. We offer a limited warranty against manufacturing defects. Additionally, our mouthguards come with a dental warranty—check the specific product page for coverage details.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.